Early access is open. Plans and commercials are still being finalised.
StreamWorks

HomeWhy StreamWorks

Why StreamWorks

Built on Cloudflare. Run by people who install the hardware.

Four things that are true whether or not you ever speak to us. They are the reasons this platform can be small, honest and still dependable on a the morning you go live.

In practice

Cloudflare carries the video. Our dashboard is not standing between you and your audience.

One

Cloudflare does the heavy lifting.

Ingest, transcode, delivery and recording are not our servers. They run on one of the world's largest cloud networks.

The same network that protects a large part of the internet

Your video is delivered from Cloudflare's edge, not from a rack we hope stays up. That is why a small team can promise reliability without a data centre.

Adaptive quality, automatically

Viewers get a stream that matches their connection — a phone on 4G and a TV on fibre get different renditions of the same event, without anyone configuring a ladder.

DDoS protection is not an add-on

A public event page is a public event page. Cloudflare is already between your audience and the origin, which is a class of problem we never have to think about.

Network scale is a public Cloudflare figure; re-check it before quoting a number.

Two

Our website is not in the live path.

The control plane is not the stream. Those are two different things, and most platforms cannot say so.

A running event keeps running

If everything in this site and the whole control plane is down, an event already on air continues to ingest, deliver and record.

The watch page degrades, it does not vanish

It falls back to a cached page with a working player embed. The audience sees the event, not an error message.

You can see the difference

Our status page separates "our app is up" from "your service is on air", because those are not the same question.

Three

Payment problems do not become outages.

Accounts are managed like accounts. Events are not held hostage to a card.

Weeks of grace, not hoursEnough time to sort out a card between one event and the next.
New events pause firstNew events pause before anything on air is touched, and recordings are never deleted.
Your recordings are yoursDownloadable on every plan, including while in arrears. Leaving is real.
Warned before, not afterA usage meter in the dashboard, so nobody is surprised by an invoice.
Four

Local, and honest about it.

StreamWorks is a division of Stage Audio Works, which has been delivering video in Africa for years and installing the gear that produces it. That is the whole difference between us and a US platform with a support form.

It also means we bill in rands, support you in your own timezone, and can send someone to the building. When we do not know something, we say so — every claim on this site traces to a document, and anything we have not proven is labelled rather than implied.

In practice

Two questions, two answers.

Control plane versus live streams
StatusMeaning
Control planeThis website and the dashboard. If it is down you cannot change a plan or schedule a new event — but nothing on air is affected.
Live streamsIndependent of the above. Cloudflare ingests and delivers; a running event is not waiting on us.